Users Reviews of Seiki Holidays

I believe the manager you're talking about is this lady called "Kathy." She had the nerve to yell at my girlfriend after lying to her about a booking and refusing to return the deposit.

Very shady company. Do not go to Seiki Holidays at the Lucky Plaza outlet. Do not engage with any travel agents from Lucky Plaza, period. I believe the IMM one is no better because well, they share the same boss.

I was told the main boss is based in China.

I went to Seiki @ Lucky Plaza. There were no other staff there except a freshy & eldery with China slang women. I ask her abt a cruise they posted outside, which is 1N cruise, 4 to go. She replied fully booked. So I ask another 2D1N Nirwana cruise this time round. You know what she replied me? "I've told you that its already fully booked right!" Then I said: Yes, u told me but now I'm asking for 2D1N. She said:1N & 2D1N cruise is the same thing, fully booked! in her China slang. If those whatever 1N or 2D1N cruise are the same, why bother to posted 2 separate & different poster, ols maid! I did ask her that why they posted it if they are the same with no reply from her and she even multi-tasks then, calling someone else with upset tone and just ignore me! Is that you call entertaining customer? I can tell that she is definitely not trained! I would not have step into that shop again! Do you think you are the only travel agency out there! Even you are, I rather stay @ home with my ugly maid than to see her face! My ugly maid is even better looking then that old bitch! Readers, do think twice when you see SEIKI this travel agency !

Hey I thought this would be helpful, I found this listed on "Seiki Travel" which is not "Seiki Holidays" They are referring to this company, Seiki Holidays, Lucky Plaza outlet.

"In Jun 08, my wife and I when to the Seiki at Lucky Plaza (Not sure if it is the same company as the heading) to book a tour package. The sale woman attended to us was very nice when we confirmed our tour package. She highlighted that once all the booking had been confirmed, she will sent all the booking slip to us thru despatch. She explained that the hotel we want might not have vacancy and advice that we will have to top-up the different in the event that a more exp hotel was booked. We agreed on that and she highlighted that we could pay the despatch the difference when she delivery the booking confirmation to our resident. However, the very next day, we receive an email asking for a top-up of $80+ to be transfered to the company account, we reply the email to ask for the branch so that we could do the transfer, but there was not reply. We also tried to called her several time and by the time we could get her, it was 3 day before our departure date. We advice her that we could pay the despatch cash when he deliver the booking confirmation but she claimed that she could not sent the despatch till we had paid in full. When we advice her that bank transfer takes about 3 days, she mentioned that it is ok for us to transfer the $ and sent her the transfer advice via email. After doing so, she claimed that she had to see the amount in her bank before she could sent/release the booking confirmation. Finally, we had no choice but to make another trip to the office to pay the different in cash and get the booking confirmation on the spot cos we would risk miss our departure date if we insist to wait. This is the kind of service that we had received apart from her indifferent attitude when we call her. She even slam my wife call when my wife insist that the despatch collect the $ when deliver the confirmation... For those looking for a pleasant holiday, thing twice......"