Users Reviews of Focal Travel

I had just return from my 9 days of Taiwan & Hong Kong trip on 17 Nov and was shocked to read these comments. Simon was our tour leader and the service that he rendered was superb and professional!!! My friend and I feel very comfortable and was greatly taken care of throughout the trip. I do not think that Simon is a gangster like what Marie wrote. In fact those tour mates that I came acrossed with, all had positive feedback about Simon.
Lisa, do not be worried or feel insecure about your Dec trip. You just have to go and experience it urself den to believe in those comments that might have personal grudges in it. With no offence, I think it not right as it is unethical to quote people name and psost his mobile number online. If you really feel threated than you can jolly well write in to the company and express your fear and your valuable feedback. If he is really a gangster, won't you feel your live in more danger as you have post your "comments" online for the whole world to see. You are contradicting yourself by doing so. He did not point a gun on your head to write a positive feedback on the form so you can just put no comment instead of having to crack your brain to write positive feedback which you claimed is against your wish.

Oh my god........... I felt very worried for the coming Dec 08 tour........

Sorry I forgot to add something. Angela and I are friends and we went for the Taiwan/Hong Kong trip together. We were so impressed by Simon and the Taiwan tour guide that we decided to go for our Korea trip next year... On that condition that our tour leader is SIMON!!!