Users Reviews of Focal Travel

Don't get cheated like we did!

We booked their 6+2days to Korea & HK for $1468.
Had a horrifying experience in Korea.
In HK, stayed at ulu place in Sha Tin area.

Most tour operators who had bad names (in the market)might open up another agency. If they change the soup, the base is still the same. So, please, if you want to be in this line and \"ton jiak\" satisfy the customers. They will come again. Otherwise, you just add business to your counterparts in the bigger firm.

I think the problem with this FOCAL travel is that they tend to cover up for each other and do not admit their fault. That why there is no improvement over the years!

I can also verify that XEM & KN said is true. . Can check with the Singapore Tour Leader who named KAREN TENG Email: karenteng@focaltravel.com.sg Tel: 63563033/63561766

Angela, Vivian, RL & Jean Seem to be workers of Focal.

Jean, perhap u should take a look of the pic posted to ur colleague Jerina before you even make any comment or are you Jerina urself?

Is Korea BBQ not grilled and suppose to be squid in water? What a joke! But korea guide insist that that is Korean BBQ. And also we did feedback in korea and the food taste awful. Check with Karen Teng. She herself told us that is not Korean BBQ and we will have it later but we never.
Neither did we eat any Daejanggum meal nor Shabu Shabu stated in the itinerary. Stop lying and give us a truthful explanation.

So if any1 is late you mean the bus should not wait for them, i hope you will kanna this kind of experience soon and you can comment on how it feel. I know that XEM mother had a fall that day earlier morning it is forgivable that she cannot walk fast and also lost that why was late. the tour guide and leader knew abt her fall also and other tour member had urge them to wait awhile but they refused and drove off.

Per my knowledge, 10 out 19 tour member complained and Focal yet to give any explaination.