Users Reviews of CTC travel Singapore ( Commonwealth Travel )

WHAT'S THE POINT OF SPENDING THOUSANDS AND THOUSANDS OF DOLLARS ON ADVERTISEMENTS IN THE NEWSPAPERS IF NO ONE BOTHERS TO PICK UP THE PHONE CALLS! I TRIED CALLING FROM 12PM TILL 2.30PM ALMOST 100TIMES BUT NO ANSWERS!

ok. you may think i am over-reacting, but i just want to check the avaliability before making my way down to their office in Chinatown. I stay in Woodlands! If they don't have what I want, than i need not waste a trip to go down! Moreover the last time i went down, i waited for 1hr before i was served! I HATE THE MOSQUE STREET OUTLET! Their free & easy department sucks to the max!! So little staff, no.. i must say.. so little inexperienced and can't be bothered attitude. WTF! They should just shut down the free & easy dep and spare customers the agony!

Dear all,

I agreed with few of the comments that CTC phone call always no pick up. I did tried call to CTC Mosque Street last weekend 5th & 6th Sept, but no one is answering the call. I called more than 20 times for the 2 days. Then we just make a trip to CTC on Sunday noon, and saw there is staffs less customer, not sure why they not answering the call.

I joined a tour lead by Jacky Chow few months ago. Same thing, to Turkey. His english was really bad. Also, he is always chatting to the guide instead of entertaining us most of the time.

At that time, i was very disatisfied with the trip. That's one time, i was curious on why there are so much chatting between the tour guide and Jacky Chow. Hence, i went over to listen to their conversation at one end. They are actually discussing about our likes and dislikes and also itinary. I come to realise that he is actually taking care of us from the back end.

I started to notice what he is doing. During my trip, he always the first one to reach the eating place and ensure that we get our food. After we check out of the hotel, he always ensure that all our lugguage is in the coach before we start our day.

Anyone who have been to Turkey before will know that the distance is very long and the road is bumpy. I forgot to bring my medication and feel very sick during the whole trip. he can see that i do not feel good and ask me what happen to me. I told him my condition and he open his 'first aid' box. he has all sorts of medication and one of them is motion sickness. he give me one and after a while, i feel more comfortable. Luckily, with Jacky around, i'm able to enjoy my whole turkey trip.

Optional might be very expensive, but since we have already paid so much for the tour package, i feel that is something we should go for. Optional is something that we consider for ourselves and not whether the tour agent or the guide or tour leader is earning from us. If we do not take the optional, they only earn less from us but is a regret for us that we did not go to a specify place where is so famous there. I do not think that most of us will visit the same country the second time. I have even check out the pricing at other travel agent before i start my trip. The price is almost the same.

During tour, Guide should be the one explaining the tourist attraction. If Tour Leader do the same thing as guide, we will not need to have a Tour Guide and pay him tipping. Just a Tour Leader will do. I believe that Tour Leader main concern is to ensure that we taken our meals, sleep well and enjoy the trip. Thats why Tour Leader is only required if the group is big.

He is not very good but not that bad as the rest describe. Is not worth to cancel a tour because of comments. Once you book a tour, maintain a postive attitude and you will get to enjoy the trip. Why let a tour leader affect your mood.