Users Reviews of CTC travel Singapore ( Commonwealth Travel )

Had a very good experience on tour to China ZhangJiaJie this April, thanks to wonderful guide and tour leader.

I were asking on Tour to Beijing on 22 March 08 at Chinatown people park complex. I encounter with this girl, I don't know her name. She were at the China tour counter so I asked if there tour to beijing. So she show me and I took myself, I asked her again if there is longer tour, she took the 10/12 days tour list for me. (Please note, I were standing) Then I asked if she can tell me the departure date and price. To my own surprise, I need to write myself while I am standing and she is sitting there just to tell me. I asked her, can she write for me, She answer me, WHY CAN'T I WRITE MYSELF? oh my god! ok, nvm. then I asked again and pass her the itinery to write, she asked me "WHY I PASS THE PAPER FOR HER?" rudely! I tell her, "FOR YOU TO WRITE AR", she answer me "YOU WRITE YOURSELF, I WILL JUST TELL YOU" my god!,then I write myself and got confused and asked her to write, She told me what? She said "YOU WRITE YOURSELF ALSO CONFUSED, I WRITE THEN YOU MORE CONFUSED!) After I asked all I needed to know, I really had enough of her rude attitude. I immedicately call my sister in front of her and scream to my sister on phone that his sales person so rude!!!!!! (I were still standing until I finish asked)
I can't imagine, if your sales person so rude, how am I dare to send my parent to China tour using CTC. Ask few question is already like that...! I wonder if CTC recruit these China people for service or to scold customer away?

My sister book group tour to S.Korea with this travel agency in 2006. The lady tour guide from China married and live in S.Korea collect from each of us S$105 to see the cross breed between a lion and tiger did not return us a single cents when she said there is no time to visit the safari. Suppose to stay in 5 stars hotel in Jeju Island but first night have to sleep on the floor like you have watch them sleeping in Korean movies.