Users Reviews of Asia Euro Holidays Singapore (Asia Euro)

I also had a very bad experience with Asia Euro. I had booked a holiday to Bali for Aug 2009. A couple of days later, after paying the deposit, we were told to pay an additional $40 per person due to Asia Euro overlook. We had no choice but to pay up.
We then decided to cancel the trip due to the the H1N1 virus. In the itinerary, it is clearly stated that we will get a refund of 50% tour fare. We even talk to the manager but he made it worst by adding many others charges and said that we cannot claim these cost back. In the end we got only 30% refund.
I really do not understand that they have such a big office but such loosy service. Never in my life, am I going to use this agent again.

We were very happy with the 8D7N Hokkaido Icebreaker Tour by Asiaeuro Holidays. The guides, local and Japan were very professional and they went the extra, extra mile. Cheers gals. Keep it up.

I had such an unhappy event with Asia-euro Holidays. They had given me 2 heart attacks. Firstly after my full payment was made, called me up to demand extra $$ as they said they had been a mistake. This is not my fault and i said that i am not going to help by paying up for THEIR mistake. Eventually, i agreed to allow them to change to another airline to help them save a bit of their losses. (next time i will not be too kind hearted.)
Who knows when i reached my destination yesterday noon, i discovered that they had booked another hotel instead! and they got the cheek to say that i requested for the hotel in the first place. By the way, my invoice was stated the hotel that i requested for and they go about pushing that i am the one that requested for the wrong hotel.
The line was cut off and i called them back again and surprisely, the whole office phone no one was answering and the next minute the phone system was off! Just right after our call.
I am so pissed! Are they trying to be funny as in the first place i am not paying the extra for their mistake ?