Users Reviews of Apple Holidays Pte. Ltd.

I booked a Korea Jeju holidays for next year with this agency. Truly a huge mistake, Korea is so popular and everyone else has sold out except them. Not enough pax and we have to change the dates. As usual, Call in and never pick up, if get through then the only person Benny is not around all the time, left message never reply, try to cancel by email postmaster problem, email mail box must be full. So far it has been a nightmare, after reading the above review, I really want to cancel completely. And of course the agents are rude, esp this lady who has a huge attitude problem and made me feel like it is my own fault that I booked with them instead of other big companies......I just want to cancel and get back all the payment. Thank you for all your feedback!! Now I feel like I am not alone!

I am delighted to share this exceptional encounter of service.

Shortly after I had booked a tour package to Europe, I required an urgent reconstructive surgery for my injury from an accident. This disrupted my overseas trip unexpectedly. Bad luck and bad timing, I thought, since the tour package\'s terms and conditions were clearly not in my favour. Instead, Apple Holidays (EU Holidays) gave me a full refund under compassionate grounds. I am delighted to share this exceptional encounter of service with a heart, where the customer's interest is placed before the bottom line. Kudos.

Dear all,

Pls beware of this company. The travel sales agent is rude, especially after payment of deposit. Beware of the name Robin.
We went for our europe trip, it was a total disaster! The hotels are far from city, alot alot of road traveling and the food sucks! We had Chinese food for two nights in Paris! Also the optional tours are too much. Pls read the brochure carefully!