I had a bad experience with the,

They keep changing my travel time and the transfers were done terrible.

My bust which was supposed to leave at 1.30pm from our departure area ended up leaving somewhere around 5plus pm.

There was no refunds or anything to make up for time loss.

Last day we even had to book out of our resort at 8am instead of 12 noon. Still no refund.

Very bad planning.

Used to travel on Farmosa many years ago for a trip to Australia and found the services acceptable.. This time, booked a trip to Hong Kong and Taiwan.. found the price very reasonable, the services good and the staff very helpful..

Could only read half of the feedback on Farmosa Holiday Tours. Was shocked to see very negative feedback on service & surcharge. Allow me to share my experience. We met very friendly, helpful & pleasant sales assistants. I requested for the $558 or so Disneyland Tour that was advertised in the newspaper. But I was told that they were sold out. Felt they should not advertise it if it is sold out. As this can be very misleading. And I was given a $738 package. In the end I paid another $98 for the airport tax & $60 for airfare top-up. I thought that the airfare will only increase in October. I also found out that they did not arrange for any tranfer to & from Disneyland. I felt I was overcharged. But signed in because this is the only company that provides meals which I had to pay seperately. In the end I paid $2,092 for 2 of us. This included tours to Ocean Park & Mdm Tussaud\\\'s museum. I also noticed that my name Angel was spelt Angle. I had to ask for an official receipt. And the official receipt for the cheque I gave was under my husband\\\'s name instead of mine. Perhaps they should be more careful about the details. I hope that they will be able to be more consistent in their charges. So that they will be able to attract more customers. They must remember that people \\\"Once bitten will be twice shy\\\". And this will affect their reputation & their business. Anyway, I hope that they will not repeat their mistakes again. And that they will make every effort to improve their service & their pricing. I wish them all the best. And hope that my feedback will be useful to them. Realized that my 4 days 3 nights Disneyland Tour to Hong Kong was more expensive than my 12 days to Italy, Switzerland & France. I paid only $5,876 for 2 of us with 75% meals provided.Air ticket, tax & transfers all included. I would like to recommend CS Travel Pte. Ltd which is in the same building. They are also very friendly, efficent & helpful. I would recommend them to my friends. And I would like to patronize them in future. * However, I realized that I could not find any feedback on their company? Perhaps you could post my feedback on them. Thanks & God bless you.