Singapore travel agency: Seiki Travel From: Singapore
Going to: USA, 10D Eastern USA & Canada
Travel Package Details
USA, 10D Eastern USA & Canada
As per tour itinerary
China Eastern Airlines
New York City
Departures every Wednesday and Saturday
Travel agency or supplier for this travel package
Please tell the travel agent you saw it on Travelpear.com
wrote on 24 February 2009
I always book starcruise trip with them. They are always so nice, patient and polite. Their customer service is commentable.
wrote on 6 August 2010
I booked 2D1N to Batam from 7th-8th Aug 2010 at Seiki Travel, Tampines MRT. The staff Fook Kay is very patient and polite give me a very detailed explainaton on my tour package which I have never learnt before from other tour agency. Excellent and very good service.
wrote on 1 June 2012
I had the very bad experience with Seiki Travel at tiong bahru & tampiness. The staff who served me in the beginning left the company without my info. The company moved out without my info too. Then i tried to call them up and it seemed like they did not have a proper handover and everything was messed up. They did not book the travel insurance for me where the ex-staff said she would so that i could get the good deal during the NATAS fair. The flight timing she suggested to me has to change due to her mistake where the timing turned out does not work good with my itinerary and ended up i have to pay more for the flight change. They passed me like a ball where nobody really want to take up the mess for the ex-staff. The staffs there do not like to reply my calls and emails. Their favourite quote is 'we will get back to you' but you wouldn't listen a word from them afterwards. You have to keep chasing and pushing them for all your enquiries and documents done. It could be quite tiring where you are paying the money for suffering. It really spoil my mood before the tour starts. I warn people do not vote for it for their lousy customer service & poor management handling.
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