This hooligan Alex even looked as if he wanted to assault me when we spoke face to face. i really think he should be asked to go. super rude! to think that they screwed up my trip and try to blame me for the screw up. now ask me to pay for their mistake. i really think they should be brought to justice. i'll see what happens by friday. if not, i have 14 days to bring a legal sue to them since i will be so bloddy free due to their incompetence.

[The service-attitude of Nam Ho\\\'s staff: Shorley ONG & Ken Ong was the worst I have seen]. To Patricia, yewyew, elyse & Ms Leong,
I can\\\'t agreed more with you folks. I wrote to Nam Ho via email to send me a quick quote for 4-days, 3-nites F&E to Thailand. A rep name Shirley ONG pickup the email (for more than a week before we go down to their office to confirm our schedule). While we were there, we did not realise that she actually make a big mistake by booking only 2-days, 3-nites instead of 4-days, 3-nites (my wife can also tell she is impatient and was simply rushing through), and so we signed on the form happily after she explained to us (4-days, 3-nites), and because we also neglected to check the details printed on it and that we have to leave hurriedly to other places that day. My wife also reflected that she sounded like a robot and at times sounded rude and didn\\\'t quite give us a good impression for the questions. Shirley later called me on Monday & told me that she made a mistake in booking for 2-nites instead of 3-nites. What angered me was that she sounded arrogant and when we asked for discount, she immediately turn us down and told us that there is nothing she can do, as it is a standard rate. As such, I immediately asked for her manager, and Ken ONG came to the phone. I told him about our unhappiness and he said he\\\'ll refund us the full amount including the credit-card charges (if any). But he requested that I send him an email on the same day to indicate cancellation. When I emailed to him for a refund with some recommendation on their staff\\\'s service attitudes and to be maticulous towards the bookings, he simply replied in the email: In the mail can you kindly said you want to cancel the trips please. I need it in black and white. As such, I need to send him another email just to cancel the whole trip. Obviously the constructive feedback & comment wasn\\\'t accepted at all. Overall, we became quite unhappy with Nam Ho\\\'s services, and we would never ever go back there for all our future tour package anymore. On top of that, I think you folks should also know about it, and be careful if you, your families, friends, colleagues, or neighbour do go to Nam Ho for tour services, etc. Last but not least, I considered & recommend Nam Ho Travel to be in the top 100 worst travel agent in S\\\'pore.

Yes i agree, Namho's service really sucks. I went to check out some travel packages with them during Natas 2010 fair. The service staff, Merilyn was too sales minded. All she cares is to close the deal rather than going through the package and answering some of my queries. She does not try to understand customer's queries before answering "No". Anyway, my immediate thought is why should i let her earn my sales commission when her service attitude is bad. As such, even though i kind of like their tour package, i still gave up the thought of using their company in case it spoils my holiday trip.

Is there any more place for the Tokyo 5D4N free n easy package from either 24 or 25 Dec 09? How much is the total cost (incl taxes) and what airline? Thks.
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do you have any package tour to tokyo left?
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Tour to Tokyo at 599 Can we extend our stay?
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Hai Sirs,

Pls quote me the best price for 5D4N Hong Kong / Macau Package departing (19 - 23 March\'09) . The information as per below:-

1) The flight detail as per below:-
- Sin - Macau 19.03.09 flight TR 906 @ 0605 , arrival Macau @ 0945
- Macau - Sin 23.03.09 flight TR 903 @ 1655. arrival Singapore @2035
2) Full Board in Macau.
3) Meals - No Special Requirement ?? prefer include meal.
4) Land package only. ( no ticket)

5) We need the full board tour as well.
6) Hotel,( prefer normal hotel)
7) Total - 7 persons

pls advise us the distination.
Pls advice price per person.
Can u quote separate price.
Look forward to hearing from you soon




Cheers,

Ms Goh








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is this package flt & hotel ? what is the total including taxes. Can i have the full itinerary for travel dec 2008, for 2 adults and 2 children (14 & 11 yrs)

and can i extend my stay ?
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Dear customer service officer,

I would like to know if there is a Japan tour package to Disneyland, Mt Fuji + Osaka Universal Studio departing on 25/12/08?

Thank you.
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does package include surcharge, tax & accomodation. wat airlines and can we reeust for extension. dates available
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1. Is the 5D4N package to Japan for SGD$599? What does it include?
2. Is a tour available between 30 Jan 09 to 8 Feb 09?
3. Is a visa required for Australian Passports?
4. Can someone book on our behalf?
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Sorry forgot to inform you that both of us
will be going in December 25 to 30 or 31st. Thanks Naga
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Your Japan tour at SGD599 inclusive of airfare, tax all? Will I see snow at Mt Fuji? Only 2 of us. Thanks naga
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Would like to find out more on this package to Japan from $599.

Thanks.
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Is your fare $599/= inclusive of hotels, airfare and tours?. Want to travel begining of October. for 2 px. Also need internary. Thanks
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Is this pakage include air ticket , hotel and is there any extra $ if we joint this tour ?
When is the depature date ?
Tks
Alvin
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this japan trip will start / end when?
have to apply visa as we are malaysian?
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sin to japan (hokkaido , tokyo, osaka)
from 19 dec 08 to 28 dec 08 6pax. free and easy

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Interested in your 5D 4 N tour to Japan from singapore quoted on internet at $599 ex Singapore Does this package include accmodation and return airfares Sin/Japan ? Please advise places to be visited in this package. What departure and return dates are applicable on this package. Am thinking of taking this tour in early January 2009 when I am in Singapore. Are meals included in this package also ? Thanks. Hooi
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Hi Sir/Mdm
Can you send me detail/itenary of organised 4 to 5 days tours from Singapoe to Japan (disneyland, bullet train, mt fuji etc)?
Thanks JOcknee
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Can you please provide itinerary for the 5D4N package (from $599) supplied by Nam Ho and what it includes and not include.
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can u giv me the details on ur 5 days tours to japan on 28-1 jan?
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Hi

Could you please give me more information re the package to Japan (itinerary and price and airline) asap. I have a group of 14 to 18 people and the date we are looking at is tentatively from 4th January to 8 January.

Thank you.
Nellie
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1. Can you tell me more about the itenary of this package in detail
2. There are 2 of us planning to travel Tokyo in the week of 23-Sep, is this package applicable for the travelling period?
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pls email me the flight detail and tour itineary
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Are the this price net? Can I have the real amount after plus airport tax n insurance. Can I have the intinery. And could the discount voucher S$50 use in this package. Kindly advise for all those question.. Thank you.
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Please inform me the details package for SGD 599, details place, departure date.

Thanks
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1.where your addres in singapore ?
2. what date your packages still avaliable?
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is this $599 5D4N to Japan tour by SQ still valid? so what is the tax amount to be added and the total fare for the trip?
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Hi, do you have packages to Japan for 7D? Travel period will be anytime between 15-27 October 2007. Can you kindly include the itenary and the price of the package (inclusive of airport tax). Thank you!
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Is this a free & easy tour or a tour with tour leader? Are meals and entrance fees included? Pls let me know the departure date and the price as well.
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When is the departure ? How much is the taxes ? How much is the children fare ?


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Dear Sir/Mdm,
what is the price(twin-sharing) for this package if I were to depart on 5th or 6th of April 2007?Can you send me a detailed itinerary too?
Hope to receive a reply asap.
Thank you.
Rgds,
Ms Sim
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What does the $599 package includes? May i know what is the total amount payable for 2 to travel? Is it a Free and Easy or guided tour? What are the travel dates? Thank you
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may i know your this price S$599 for 5D 4N japan tour, is it only land pkg or what does it include? airfare/accom/tour-fne? when departure?dec 2006 any?
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for your this toure package do you have flight on 18/19/20/OCT/2006? ifhave, how we book it?

get back to me asap
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1. Price SGD 599 include what?
2. Hotel rating ?
3. Do you have the schedule on 23/Oct ?
We plan to go on 23/Oct, total 3persons. Please answer
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DO these package provide meals?
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How much for Tokyo 5D4N on 9 Aug to 13 Aug2006 (2 pax) with hotel preferably walking distance to Tokyo Shopping Area
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this price is it include accomodation and airport tax valid until when
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Is your tour to japan 5d/4n $599 tour is still available for may/june06?
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I'd like to know the tour itinery as well as tour fare for 2A and 2C. Estimated travel period is during June holidays.
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any available seats for april 15 or may 12
departure?
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Hi

Is this packages a free and easy?
Is it onli a land packages?
or its a 5days 4 night tour packages?incl hotel & airticket?
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hi,
i saw this package for tokyo 5D4N for $599. is it still available now? can I know the details please?
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Regarding the 5D4N Tokyo package at $599 may i know what does it include? Kindly get back to me ASAP thank you.
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How much for 5 Days in Tokyo during the cny period?
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can u send me the full itinerary on this package. Please also advise the package rate if travelling in nov or dec, beside does it include airport tax, if not, what is the airport charges. Does this package also include accomodation ?
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