Bad experience with Nam Ho.

We have decided to take up the 6D4N melbourne package with Nam Ho as it was the only agency that had our preferred departure date, given it was a last minute decision. It\'s our first time using Nam Ho, and being an old name in the industry, we were actually looking forward their service.
However, our disappointment came at the very beginning during registration. The entire registration process was done over the phone and via email as the branch manager who we liaised with said it wasn\'t necc to go down to their office. However, after deposit placed, we heard nothing from them. No confirmation of group size, no visa was sent to us, nothing! When we tried calling the agency, we got conflicting information about the group size.
Feeling that something was really amiss, we decided to go to their office on sunday as our departure was going to be on the following tue. We were attended to by the same branch manager that liaised with us during the booking. He claimed that he was shocked that we were not contacted nor were sent the ETAs. Nevertheless, thoughout our entire time there, he was NOT APOLGETIC OF SUCH MISHANDLING !! When questioned why the group size he mentioned now was diff from what he told us over the phone, he had the cheek to say that \"honestly, i\'m looking at the system now, and the number is this\". This made me questioned the integrity and reliability of him,the BRANCH MANAGER.

When we were finally made the balance payment and requested for an official receipt. I had to contact the same manager 4 times before it was eventually sent!! This was defintely unacceptable.

Despite the above unhappiness, we thought we could forget abt it as long as the trip was good. Meal arrangement was a big FAILURE. We were at melbourne, hence,hoping to tryout their local delicacies, but instead were served 4 meals of 6 course chinese/malaysian food!! We sure can get better quality chinese food in spore!!!
What\'s REALLY shocking was during our stay at philip island. We were informed when checking in that nite, our breakfast for next morning was already available in our room!! What??!! This was the first time ever that, on a package tour, we have to take our breakfast in the room !!

So, this is wat Nam Ho\'s service is all about. This shall be our First and also our LAST time using Nam Ho.
Extremely Disappointed!!

WARNING: Do not book with this agency.

We had a horrible experience with this agency and WARN YOU IN ADVANCE to be careful.

LAI lied to us about the lenghth of time it would take to reach our destination. They failed to communicate reservation booking until the last minute. They also were extremely difficult to reach by phone.

This view was not only reflected by us, but all others on the trip we took who went through LAI.

You have many more options in Singapore and again warn you to watch out.

I like Nam Ho Travel Live chat. The latest technology. It allows me to make conversation with their staffs. Provide a nice service. Cheers!

happy New Year to all your staff,
I had a rtn ticket for 2 to Japan/tokyo intend to leave around 9th march or so. Need to check if you provide package land tours itinary such as scenic view, hot spring, one or two shopping, etc thanks
regards
Priscilla
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we would like to go tokyo. is it better to go w guided tour or free n easy for first timer? can quote me the price for it?
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Is there any more place for the Tokyo 5D4N free n easy package from either 24 or 25 Dec 09? How much is the total cost (incl taxes) and what airline? Thks.
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do you have any package tour to tokyo left?
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Tour to Tokyo at 599 Can we extend our stay?
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Hai Sirs,

Pls quote me the best price for 5D4N Hong Kong / Macau Package departing (19 - 23 March\'09) . The information as per below:-

1) The flight detail as per below:-
- Sin - Macau 19.03.09 flight TR 906 @ 0605 , arrival Macau @ 0945
- Macau - Sin 23.03.09 flight TR 903 @ 1655. arrival Singapore @2035
2) Full Board in Macau.
3) Meals - No Special Requirement ?? prefer include meal.
4) Land package only. ( no ticket)

5) We need the full board tour as well.
6) Hotel,( prefer normal hotel)
7) Total - 7 persons

pls advise us the distination.
Pls advice price per person.
Can u quote separate price.
Look forward to hearing from you soon




Cheers,

Ms Goh








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is this package flt & hotel ? what is the total including taxes. Can i have the full itinerary for travel dec 2008, for 2 adults and 2 children (14 & 11 yrs)

and can i extend my stay ?
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Dear customer service officer,

I would like to know if there is a Japan tour package to Disneyland, Mt Fuji + Osaka Universal Studio departing on 25/12/08?

Thank you.
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does package include surcharge, tax & accomodation. wat airlines and can we reeust for extension. dates available
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1. Is the 5D4N package to Japan for SGD$599? What does it include?
2. Is a tour available between 30 Jan 09 to 8 Feb 09?
3. Is a visa required for Australian Passports?
4. Can someone book on our behalf?
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Sorry forgot to inform you that both of us
will be going in December 25 to 30 or 31st. Thanks Naga
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Your Japan tour at SGD599 inclusive of airfare, tax all? Will I see snow at Mt Fuji? Only 2 of us. Thanks naga
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Would like to find out more on this package to Japan from $599.

Thanks.
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Is your fare $599/= inclusive of hotels, airfare and tours?. Want to travel begining of October. for 2 px. Also need internary. Thanks
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Is this pakage include air ticket , hotel and is there any extra $ if we joint this tour ?
When is the depature date ?
Tks
Alvin
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this japan trip will start / end when?
have to apply visa as we are malaysian?
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sin to japan (hokkaido , tokyo, osaka)
from 19 dec 08 to 28 dec 08 6pax. free and easy

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Interested in your 5D 4 N tour to Japan from singapore quoted on internet at $599 ex Singapore Does this package include accmodation and return airfares Sin/Japan ? Please advise places to be visited in this package. What departure and return dates are applicable on this package. Am thinking of taking this tour in early January 2009 when I am in Singapore. Are meals included in this package also ? Thanks. Hooi
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Hi Sir/Mdm
Can you send me detail/itenary of organised 4 to 5 days tours from Singapoe to Japan (disneyland, bullet train, mt fuji etc)?
Thanks JOcknee
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Can you please provide itinerary for the 5D4N package (from $599) supplied by Nam Ho and what it includes and not include.
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can u giv me the details on ur 5 days tours to japan on 28-1 jan?
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Hi

Could you please give me more information re the package to Japan (itinerary and price and airline) asap. I have a group of 14 to 18 people and the date we are looking at is tentatively from 4th January to 8 January.

Thank you.
Nellie
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1. Can you tell me more about the itenary of this package in detail
2. There are 2 of us planning to travel Tokyo in the week of 23-Sep, is this package applicable for the travelling period?
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pls email me the flight detail and tour itineary
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Are the this price net? Can I have the real amount after plus airport tax n insurance. Can I have the intinery. And could the discount voucher S$50 use in this package. Kindly advise for all those question.. Thank you.
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Please inform me the details package for SGD 599, details place, departure date.

Thanks
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1.where your addres in singapore ?
2. what date your packages still avaliable?
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is this $599 5D4N to Japan tour by SQ still valid? so what is the tax amount to be added and the total fare for the trip?
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Hi, do you have packages to Japan for 7D? Travel period will be anytime between 15-27 October 2007. Can you kindly include the itenary and the price of the package (inclusive of airport tax). Thank you!
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Is this a free & easy tour or a tour with tour leader? Are meals and entrance fees included? Pls let me know the departure date and the price as well.
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When is the departure ? How much is the taxes ? How much is the children fare ?


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Dear Sir/Mdm,
what is the price(twin-sharing) for this package if I were to depart on 5th or 6th of April 2007?Can you send me a detailed itinerary too?
Hope to receive a reply asap.
Thank you.
Rgds,
Ms Sim
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What does the $599 package includes? May i know what is the total amount payable for 2 to travel? Is it a Free and Easy or guided tour? What are the travel dates? Thank you
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may i know your this price S$599 for 5D 4N japan tour, is it only land pkg or what does it include? airfare/accom/tour-fne? when departure?dec 2006 any?
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for your this toure package do you have flight on 18/19/20/OCT/2006? ifhave, how we book it?

get back to me asap
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1. Price SGD 599 include what?
2. Hotel rating ?
3. Do you have the schedule on 23/Oct ?
We plan to go on 23/Oct, total 3persons. Please answer
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DO these package provide meals?
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How much for Tokyo 5D4N on 9 Aug to 13 Aug2006 (2 pax) with hotel preferably walking distance to Tokyo Shopping Area
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this price is it include accomodation and airport tax valid until when
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Is your tour to japan 5d/4n $599 tour is still available for may/june06?
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I'd like to know the tour itinery as well as tour fare for 2A and 2C. Estimated travel period is during June holidays.
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any available seats for april 15 or may 12
departure?
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Hi

Is this packages a free and easy?
Is it onli a land packages?
or its a 5days 4 night tour packages?incl hotel & airticket?
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hi,
i saw this package for tokyo 5D4N for $599. is it still available now? can I know the details please?
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Regarding the 5D4N Tokyo package at $599 may i know what does it include? Kindly get back to me ASAP thank you.
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How much for 5 Days in Tokyo during the cny period?
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can u send me the full itinerary on this package. Please also advise the package rate if travelling in nov or dec, beside does it include airport tax, if not, what is the airport charges. Does this package also include accomodation ?
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