Singapore travel agency: Seiki Travel From: Singapore
Going to: 4D3N Perth Experience
Travel Package Details
4D3N Perth Experience
Goodearth Hotel Perth
SGD$618 (Child w/bed)
SGD$468 (Child no bed)
Travel agency or supplier for this travel package
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wrote on 7 August 2012
I bouk twice with them for holiday and once is for a trip to HKG and the other is for a cruise with Starcruise at their then Tiong Bahru branch(think they move out a few months back). Quite good service from Angel as she help follow up on some request.
wrote on 6 August 2010
I booked 2D1N to Batam from 7th-8th Aug 2010 at Seiki Travel, Tampines MRT. The staff Fook Kay is very patient and polite give me a very detailed explainaton on my tour package which I have never learnt before from other tour agency. Excellent and very good service.
wrote on 18 October 2011
I just booked their promo package for 3 days 2 night Bandung tour package at Tampines Branch on Sat, very bad svc & no correspondence from the staff there, at first called them to make enquiry about the availability of the flight details but was told to get back due to the staff got no idea on the promo & the manager in charge was out for lunch & I've waited for 3 hrs & in the end I had to went down to their office with no apology from the 3 girls there, still they cannot confirm the hotel availabilty & the reason was the hotel office is closed on weekend??? I was told to get back on monday which I waited the whole day till 8pm that I called Grace again & was told that Harris Hotel at Bandung didn't get back to her & she already sent out the e-mail since Sat, don't she had a sense of responsibility to follow-up when the customer already paid for the deposit?? I'm very disappointed with this kind of svc that I've encounter, it'll be the first & last I'll book with this agency.
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