I ever wanted to book my trip with chan brothers. I tried to call them ample times but can't get thru. Hence i login to their website to leave msg for return calls. Ended up no one replied and was told over the phone they never have time to check the website.
One guy told me over the phone that they can't reserved tour package over the phone, hence i said i will rush down after work and he agreed to hold 3 seats for me since i can get to their office w/in 2 hours. But when i reached their counter, he said he has given up the seats to another person. I was so frustrated then cos he promised to reserve 3 seats and will call me if anyone wishes to take up the seats. yet he didnt fufil his promise and worse that day was raining heavily and i was drenched.
Got one occassion, my parents went to bangkok with chan brother tour package. That morning in the sg airport, i was with my parents and requesting the tour guide if he can help to arrange the seats so that my old aged parents can sit together. He gv me a nasty look and said.. what so big deal? why must sit together?
Hello...? Do you mean my parents cant sit together when they travel together? And why must that tour guide so nasty to his customers? Luckily he didnt follow that tour group to bangkok.
I heard fm his colleague that he leads more to AU trip.
However, chan brothers had sent a young boy (ITE student) to bkk with the tour group. He was inexperienced and didnt know how to organize the activities locally. My parents said that was pretty bad and most of the old folks had to take care of the young boy instead. What a joke!

To Alicia: go report to CASE.. Consumer got a 3days cool off period whenever we buy sth.. I threatened to report them the last time it happen to mey hotel not cfm too.. they immed
proceed with the refund to
avoid trouble

Btw, I\'ve booked my holidays to Europe this May and July 2010. I\'m not going to wait till NATAS. NATAS is only for the common folks who does not have class. Travelling is not about free gifts or discounts. Do you want to reflect and ask yourself \"What does travelling means to you?\"

Do we have to stay in the best hotels? Travel during non-peak seasons and miss the festivals like the bull-running festival in Spain? Do we anticipate big discounts for 2010?

Btw, 2010 I do not believe in big discounts since H1N1 is no longer or even worth to be mentioned in the news. All you people who have cancelled your 2009 trips are really plain ignorant, worried too much and no class. Well, you can bite back and say the same thing about me....\"If I have class, then why flaunt it here and even bothered to write down comments here\" That is because I\'ve read through all the comments and so-called feedbacks becoz I happened to have the time and also to check out what people have to say about this agency and found myself disgusted with the lack of imagination and lack of purpose for the feedbacks. C\'mon people, quality feedbacks is based on what can be improved on the itinerary and you have to read up, go for the trip, come back then provide a feedback. Example (East Coast USA trip does not have a night\'s stay at the Sheraton Niagara Fallsview Hotel) That\'s what I would say a good feedback.

It is not about cost, timeline or poor staff leading tours. All Singapore travel agencies will definitely use inexperienced staffs for tour-leadings somehow somewhere because of budget. If you expect the highest quality, then why don\'t you join Tauck Tours then. Ooooh Tauck is an international acclaimed land tour operator and certainly, they have super experienced tour managers. The price = SUPER HIGH becoz of great 5 star hotels, 5 star tour inclusions and meals and 5 star experiences coupled with 5 star Tour Managers. Can you pay?? If no, shut up. What a joke all of you. Ever been to Patagonia, Machu Picchu, Iguassu Falls, Cancun, Kingston, Tanzania or even Trondheim to see the aurora. If you haven\'t then please really shut up. God...these people here are primary school kids when comes to travelling.

I'm interested in your adelaide package. Looking for 4 adults to go from Mar.27 to Mar 31st,2006.Pls let me know the price details...........tnks
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