I went to Natas Travel exhibition 2 days ago to compare the itineraries, price and etc for a trip to Cambodia.

What surprised me is that 5-Star charge almost S$1370 for a 5D trip to Cambodia (Phnom Penh + Siem Reap) whereas Chan Brothers and CTC is around S$770. All prices include airport tax and misc. charges. The only differences is 5-Star has domestic flights from Siem Reap to PP whereas Chan Brothers has a coach service. How can there be a different of almost S$600?????? NBCB

When I spoke to their branch (before the Natas visit), the staff told me that the airport tax was S$112 per person, and it became S$180 when I was at the exhibition. How can a daylight robbery occur when the fuel prices are lower now, and suddenly shot up as the staff at the exhibition told me the airport taxes just raise. I challenge for the reason and staff said just went up.

What I cannot believe was that the staff will bluff you about Silkair terminology of "V", "Q" or "VQ" class of the flight, and it costs another S$110 dollars more.

Just watch out that during bad economy crunch, there are some sickening, disgusting and "faceless" 5-Star travels agents around in Singapore.

I will never, ever, go with this company and pre-warn anyone who asked me about my impression about this company.

Totally agreed! Their services and the things they promised customers are not delivered!!! Book package with them at your OWN RISK!!!!

Helo Vincent?im entertained by the young man u mention...he seem to be too young if leading tour. but when i talk to him, he sound very confident of what he speaks. however, i think there is still a lot of improvement space in future.
may b i ask smthg that he knows well so he can entertain me well.five stars is young and in growing, i realise that this company offer attractive package and competitive price ove market. it is good for consumer, cos we take advantage from it. i never book any tour to europe with them, so dont know how to rate them also not fair to rate them by judge a book by its cover.
in growing company sure will have a lot of newbies, got to give them some times, may b.
1 tour is defined by its accomodation, service of tour leader and meals. may b i will try it in future....
then i can comment on it, haha.
whoever traveled back with five stars, forget the unhappy memory, those who havent go, enjoyn urself!

Destination: Bintan
Number of People: 3 adults
Period to travel: 19-Sep-09 to 21-Sep-09
Accomodation: Nirwana Resort Hotel
Inclusive of Ferry
Inclusive of Breakfast

Ans: Answered via private email or telephone

I would like to know the pircing for 3day 2nite stay for bintan package at banyan tree- Jacuzzi villa
Ans: Answered via private email or telephone

Does the agency offer 3D2N package? Intended date of travel is 19th to 21st Oct for 2 adults. If available, kindly furnish details. Thank you!
Ans: Answered via private email or telephone