I had a bad experience with regent travel.

Despite calling prior to the booking to confirm availability and all
additional surcharges that may apply for the package I was interested in, I
was initially asked to pay an additional 1/3 of the package price, as the
package \"was for 4 days but we only charge for 1 night hotel\".

It was only after much arguing, and my insistence on clarification with
their manager, that the staff conceded that a full-board package is just
that - full board, including all meals AND lodging, and not \"one nights
lodging with meals for 3 days\"

Then, as there were only 3 of us who intended to stay in a quad room, for
which I had been informed verbally there would be only a minimal surcharge,
they further insisted that the full tour price, which includes coach fare
and a snorkeling trip, must be charged.

Fair enough, since the person who took my call could have been mis-informed,
but after going through the whole fuss, I was told that a hold was put on it
just the day before and they didn\'t actually sell that particular package
anymore?!

Overall, they wasted more than an hour of my time, not counting travel time.

Hi, I am interested in a 4d3n vacation for 2 people. Our budget is $150-$190 per pax. Inclusive of coach transfers, breakfast daily, accomodation and transport. Please email me your itenaray and quotation.
Ans: Answered via private email or telephone

Hi may I noe the quotation 2 adults n 2 child. Both child 2 yrs n below?
Ans: Answered via private email or telephone

Hi,

we (a couple) would like to travel to Paya beach resort from 2 April to 5 April 2011 (3N4D).
Is that date possible, and how much would it be for two persons, including all transportation?

And what rooms are available? We would like to have a superior chalet...

How long is your office open today?

How does payment work?

Best regards, Florian


Ans: Answered via private email or telephone

Pls give me a quote (ASAP) for 4D3N package for -
4 adults (twin sharing)- full package

and 3D2N package for
3 adults - only ferry + accomodation (triple sharing)

Many thanks!
Ans: Answered via private email or telephone

do you offer full body package as well?
Ans: Answered via private email or telephone

Pls advise cost for 3 days 2 nights at Tioman Berjaya Beach Resort, travel by ferry 2 way, 2 adults and 1 child(2year old, dont need extra bed) . Cheapest option, thanks.
Ans: Answered via private email or telephone