I had a bad experience with regent travel.

Despite calling prior to the booking to confirm availability and all
additional surcharges that may apply for the package I was interested in, I
was initially asked to pay an additional 1/3 of the package price, as the
package \"was for 4 days but we only charge for 1 night hotel\".

It was only after much arguing, and my insistence on clarification with
their manager, that the staff conceded that a full-board package is just
that - full board, including all meals AND lodging, and not \"one nights
lodging with meals for 3 days\"

Then, as there were only 3 of us who intended to stay in a quad room, for
which I had been informed verbally there would be only a minimal surcharge,
they further insisted that the full tour price, which includes coach fare
and a snorkeling trip, must be charged.

Fair enough, since the person who took my call could have been mis-informed,
but after going through the whole fuss, I was told that a hold was put on it
just the day before and they didn\'t actually sell that particular package
anymore?!

Overall, they wasted more than an hour of my time, not counting travel time.

Hi,
Please let me know the price for travel and accomodation to KL & Genting for 2 days and 1 night. Have to travel either on Thursday Night (2Nd July 09) and return on Saturday night (4th July 09)
Melissa
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hi,how much if for 4 person + 1y/o baby for 2D 1N to genting on 24/05/09? what time is the 1st trip?
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Hi , I would like to know the price for 3D2N resort hotel, Genting.
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Can you let me know the rate for 3D 2N at resort hotel. Departure on 10-4-09

Ans: Hi,
1. SVIP 25 Seater coach
S$480 for 2 paxs
Extra coch ticket ar S$90

2. Premium coach
S$500 for 2 paxs
Extra coch ticket ar S$100

3. First Class Solitaire coach
S$580 for 2 paxs
Extra coch ticket ar S$155

You could refer to the link below for the gallery of our coaches.

http://regentstar.travel/gallery.htm

How much will it be for 3D 2N departing on 23 jan?? for more than 2 pax. thanks.
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I would like to know the total charges for 3 person going to Genting at the mid of Dec. 2D1N. resort hotel
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hi, i want to book 2 adults, 2 kids (5, 11). depart 24 - 26\' dec\'08 VIP COACH.
PLS ADVICE ON DATE & TIME.
how much?
where to pay?
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Sin-Genting 2 ways coach only depart at 06 Dec to 08 Dec ....11 adults & 4 children ---

Any chartering of coach for 16 seaters ..pricing
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Hi , do you have chartered coach sin genting on 06 Dec 2008 TO 08 dEC 2008 for estimate of 15 person ...
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Hi, Can you please give me quote
for 2 person traveling to genting 3D2N
(7 Nov - 9 Nov)?
Pls give the timing of the coach too.
Thanks
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Hi, may i know how much will it be for 2d1n resort hotel departing on 20th july 08.thanks!
Ans: Hi, Please refer to quotation below. Thank you.

*By SVIP 25 seaters coach*
S$103 X 2 (twin sharing)
S$14 X 2 (fuel & insurance surcharge)

Optional:
Upgrade to Premium coach: S$10 per pax
Upgrade to First Class coach: S$48 per pax
Upgrade to Solitaire coach: S$58 per pax

Kindly provide a quote for travel package to Genting.
Preferance stay in Resort Hotel, 3 days 2 nite. 4 adult and 3 kids (12, 11, 11).

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how much is it for 2 pax to travel on the 2nd monday of june 2008? inclusive of coach n everything. thanks
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Sorry, in regards with the previous email, does your 50% discount for the 2nd night offer still counts for peak periods(May 17-19) as well?
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Hi, how much would it cost for a group of probably 5 to 8 people, leaving on May 17-19 (Sat to Mon), staying at the Resort Hotel or First World Hotel 3D/2N? Would the package include 2-way coach and cable car? Thanks!
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for 3d2n genting on 2/3/4 june ,resort hotel (2 superior room ),how much?inclued bus (go/back)?can i book in singapore ,pick up in jb?
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hi, how much do u charge for 2 person to Genting(3d2n), staying at resort hotel, from (Fri)18April-Departure, (Sun)20April-Return?
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How much is the price for going on the 8 mar morning to 10 mar nnoon per adult and child staying at getning resort/genting hotel? or going on the 7 mar morning to 9mar noon at genting resort/genting hotel?
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i can\'t get any-one to answer my call to 62929009. wanna ask about genting tour from 14th dec to 16th, genting hotel, premium coach etc. asap,,,, prefer to receive call then emails.
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I would like to enquire on the total package price for 1 person travelling on 30/11 evening and to leave on 02/12 afternoon. Hotel booking from 30/11 Check-in upon arrival and Check-out on 02/12 - Total 2 nights. Thank you.
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hi..wld like to go to genting wif my fiance..hw much will it cost per person if we\'re goin for 3D2N starting frm 4th dec 2007?wat abt 4D3N?also starting frm 4th dec 2007?
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I would like to know the nett price (2 way coach + 3N Hotel stay), for 2 person. Departing: 30 Nov 07
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So sorry but what is the difference between the normal coach n the premium ones?
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Hi, if it\'s for 2 person travelling on 27 dec, how much would it be? the coach is 26 seater coach?
Ans: Hi,

It is S$162 per pax for 1 night acommodation at Resort Hotel. Optional upgrade to Premium coach at S$10 per pax. Thank you.

i am visiting genting during 5 Oct 07 till 7 Oct 07 ( about 6 adults), (Triple)room reuired. May i know what is the cost per person with breakfast inluded. Is the skyway cable car ticket included?
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Do you sell day packages for people departing from KL?
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Hi, I would like to go genting on 23/3 morning and back to S'pore on 25/3 afternoon. I would like to stay in Resort Hotel. What is the price for this packet? It's twin sharing. And does your package include coach?
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Hi, I would like to go genting on 23/3 morning and back to S'pore on 25/3 afternoon. I would like to stay in Resort Hotel. What is the price for this packet? It's twin sharing. And does your package include coach?
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Depart on 21 Feb (Morning), return on 23 Feb (afternoon) by 26 VIP coach to Genting, staying at Resort Hotel, 3 Adults & 1 kid (3 yr), how much is the cost. Appreciate yr reply. thks.
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I would like to check the prices to Genting Highlands from 20th-22th jan 2007 for 5 adults & 2 kids age 3and 15months s staying at resort hotels.I need two rooms.Thank you
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Depart 25 Nov 06 morning for Genting. 4 nights. Stay at Resort - one Standard rm for 2 adults & one Deluxe (2 Q beds) rm for 2 adults & 2 children. What is the cost?
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Hi, I would like to enquire about the rates for Genting. I have a total of 4 pax and understood that there is a 50% off for extention of 2nd night stay. Pls advise me the exact rates for a 3D/2N tour as the rate provided is for a 2D/1N stay and I wld like to extend the stay for another night. Awaiting your favourable reply soonest. Thank you.
Ans: Answered via private email or telephone

Hi, I would like to enquire about the rates for Genting. I have a total of 4 pax and understood that there is a 50% off for extention of 2nd night stay. Pls advise me the exact rates for a 3D/2N tour as the rate provided is for a 2D/1N stay and I wld like to extend the stay for another night. Awaiting your favourable reply soonest. Thank you.
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Hi, For the Genting 2d1n package at $99, under the additional information, it states that the 2nd night is at 50% off. Does that mean that for a 3d2n trip, it would be $99 + $44.50 per person? Also, is transportation to and fro genting available in this package? During the Christmas period (24th-26th Dec 2005), would this price still be applicable and are there still vacancies? Thank you. Regards, Mandy
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